Terms & Conditions
- www.sugarclinic.in ("Website") is an Internet-based portal owned and operated by Usha Prakash Healthcare Services Private Limited.
- Usha prakash healthcare services private limited is a healthcare, IT and marketing service provider.
- Usha prakash healthcare services private limited is intended to facilitate users (users of website www.sugarclinic.in)/patients in making their electronic personal health record (PHR) (Web-based) and facilitate them to avail various discount/services and/or product etc by other parties.
- You agree that any service /products which you avail of through Usha prakash healthcare services private limited are advised/recommend to you by a qualified healthcare provider/doctor.
The PHR allows patients to communicate with their doctors/ healthcare providers review their health information and access additional services. By using this site, you agree to the following User Agreement. If you do not agree to this Agreement, do not use the PHR website.
Use of the PHR is not a substitute for the advice of your personal physician or other qualified health care professional. Always seek the advice of your physician or other qualified health care professional with any questions you may have regarding medical symptoms or a medical condition. If you think you have a medical emergency, contact your nearest doctor/healthcare provider.
Information that you place in the PHR will be made available to your physician, and to anyone to whom you give access to your health record. It will become a part of your physician's health record concerning you. Kmednet Services PrivateLimited does not claim any rights to individually identifiable health information about you, and Usha prakash healthcare services private limited does not control your physician/ healthcare providers/person to whom you give access to your health record use or disclosure of your health information.
You control, who has access to your PHR by giving access rights to your healthcare providers or anyone else you may share your information with. You may withdraw access right to your information at any time, after that your information will not be seen by other people/ healthcare providers, but records/ information which you had shared in the past would be part of your health care provider's records. You should safeguard your passwords, personal identification numbers, and other login information carefully, and it is our advice that pleases not share them with anyone else if you share it with someone then you are responsible for that share... If you believe someone has had unauthorized access to your PHR, please contact info.sugarclinic@gmail.com
your physician/ healthcare providers if want to share your health records/information with any other provider he or she may do so and you are permitting the same.
We may also use your health information to operate and promote our PHR service, and we may give it to our service providers to assist us in providing PHR services. We may disclose it if we are compelled to do so by law, including a valid legal process.
Because your PHR is part of your physician's health record about you, you can not delete it. You may, however, terminate your access to it.
If your health record is not been used by you for more than one year your health records may be removed from the site and you have to create a new account after that.
To maintain the security of your PHR, we may log access to it, and we may maintain the log until we determine it is no longer needed.
We may place advertisements for third-party products and services on our website for you to see when you use your PHR. We may receive Marketing charges/remuneration from the suppliers of these products and services for placing their advertisements. We may use computerized processes to tailor the advertisements to you or your use of the system. We are not responsible for the quality and other complaints about the product and services advertised on our site it is paid advertisement and only the company which provide that product or services a reliable.
Except as provided above, we will not use or disclose individually identifiable information about you to third parties.
We may use health information you place in your PHR to create de-identified information (i.e., information that does not identify you), and we may use or disclose de-identified information without restriction.
We use IP addresses to analyze trends, administer the site and gather broad demographic information for aggregate use. IP addresses are not linked to individually identifiable information.
Additional Information
Usha prakash healthcare services private limited may provide you with general health-related information and resources, including links to third-party sites that offer information. Any such information is intended for educational purposes only, and not for diagnosis or treatment. You should consult your physician concerning any health condition you may have and the appropriate treatment for your condition. Usha prakash healthcare services private limited is not responsible for the completeness, accuracy, or reliability of any health-related or other information on its Internet site.
Usha prakash healthcare services private limited does not claim any ownership in any of the content, including any text, data, information, images, photographs, music, sound, video, or other individually identifiable material, that you upload, transmit or store in your PHR account. Usha prakash healthcare services private limited maintains the right to de-identify personal information placed on its Internet site, and to use, discloses, sell and otherwise commercialize de-identified information without restriction. De-identified information is information that does not identify any individual.
Communication
When you visit the website or send emails to us/using our services and product then, you are communicating with us electronically. You consent to received communication from us electronically. We will communicate with you by email or by posting a notice on the website. You agree that all the agreement, notice, disclosures, and other communication that we provide to you electronically satisfy any legal requirement that such communication is in writing. When you submit your phone no. along with your shipping address or to request our SMS/call back your consent to receive a call on that number for communication-related to your order/request and other site related communication like future product and services even if your phone number is registered with DND.
IP Data
Due to the communications standards on the Internet, when you visit the Website, we automatically receive the URL of the site from which you came and the site to which you are going when you leave. We also receive the Internet Protocol (IP)address of your computer (or the proxy server you used to access the World WideWeb), your computer operating system and type of web browser you are using, email patterns, as well as the name of your internet service provider (ISP). This information is used to analyze overall trends to help us improve our service. Website feedback, user comments, and user-generated content:
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted to us on or by this Website or otherwise disclosed, submitted, or offered in connection with your use of this Website (collectively, the "Comments") shall be and remain our property. Such disclosure, submission, or offer of any Comments shall constitute an assignment to us of all worldwide rights, titles, and interests in all copyrights and other intellectual properties in the Comments. Thus, we own exclusively all such rights, titles, and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. We will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. We are and shall be under no obligation (1) to maintain any Comments in confidence;(2) to pay you any compensation for any Comments; or (3) to respond to any comments. You agree that any Comments submitted by you to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy, or other personal or proprietary rights (s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive, or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of 'spam'. We do not regularly review posted Comments but do reserve the right (but not the obligation) to monitor and edit or remove any comments submitted on the Website. You grant us the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify us and our affiliates for all claims resulting from any Comments you submit. We and our affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
Result
You can collect a hard copy of your test results by lab physically or the lab would upload the result in your health record or the lab would email you the report. We are not liable to send the report to you in any case.
Requests for Information
Usha prakash healthcare services private limited may revise and update this Privacy Policy at any time, without notice to you. Revisions will apply to information placed in the system before the revision. Your continued usage of the PHR will mean you accept those changes. We encourage you to periodically reread this PrivacyPolicy, to see if there have been any changes to our policies that may affect you.
Links
The PHR website provides links to other websites that are not owned or controlled by Usha prakash healthcare services private limited. Kmednet Services PrivateLimited is not responsible for the content, security, or privacy practices of these external sites. Please review the privacy statement and any terms of use of each website you visit. Access, correction, and data integrity
Although Usha prakash healthcare services private limited attempts to maintain the accuracy of the information featured on the PHR site, we make no guarantees as to its currency, completeness, or accuracy. The PHR may contain typographical errors, inaccuracies, or other errors or omissions.
Use by children
we have no intention of accepting information from users under the age of 18. Please leave this site immediately if you under 18. Parents are encouraged to monitor and supervise their children's online activities.
User participation in interactive services
You can create your family and other person record but you can’t see their test result because it is medical information of an individual which is confidential according to law. Patients may use the PHR to view certain information reported by their physicians Usha prakash healthcare services private limited medical records, including medical history, medications, appointments, immunizations, and other content.
Besides, although this PHR displays certain information from your medical records, it does not necessarily display all information found in your medical history. If you think that your medical record information displayed on the PHRis inaccurate, you should contact your doctor's office. Kmednet ServicesPrivate Limited provides you with several interactive online services to help you better manage your health. These services include the ability to securely communicate and transmit requests to your doctors' offices. You agree that you will not upload or transmit any content that infringes upon, misappropriate or violate any rights of any party.
This site is not meant for emergency services we are strictly not recommended these services for emergency cases. we are not responsible for any damage and liabilities that arise due to the above reason.in case of any emergency please contact the nearest hospital. In consideration of being allowed to use Usha prakash healthcare services private limited's PHR services, you agree that the following actions shall constitute a breach of the User Agreement:
- signing on as or pretending to be another person
- using secure messaging for any purpose in violation of local, state, national, international laws
- transmitting material that infringes or violates the intellectual property rights of others or the privacy or publicity rights of others
- transmitting material that is unlawful, obscene, defamatory, predatory of minors, threatening, harassing, abusive, slanderous, or hateful to any person
- using interactive services in a way that is intended to harm, or a reasonable person would understand would likely result in harm, to the user or others
- collecting information about others, including email addresses
- intentionally distributing viruses or other harmful computer code
- The use or proliferation of ad-blocking software or any other mechanism that distorts or otherwise alter advertisements within the PHR
Usha prakash healthcare services private limited expressly reserves the right, in their sole discretion, to terminate a user's access to any PHR services and/or to any or all other areas of the PHR for any reason, at any time, without additional notice or warnings to the user. To deactivate your PHR account, please contact our support team at info.sugarclinic@gmail.com
Disclaimer
THIS PHR AND ITS CONTENT AND ALL WEBSITE-RELATED SERVICES ARE PROVIDED "ASIS," WITH ALL FAULTS, WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SITE, ALL SITE-RELATED SERVICES, AND THIRD-PARTY WEBSITES. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY USHA PRAKASH HEALTHCARE SERVICES PRIVATE LIMITED OR ITS AUTHORIZED REPRESENTATIVES SHALL CREATE A WARRANTY OF ANY KIND. ANY REFERENCES TO SPECIFIC PRODUCTS OR SERVICES ON THIS PHR DO NOT CONSTITUTE OR IMPLY A RECOMMENDATION OR ENDORSEMENT BY USHA PRAKASH HEALTHCARE SERVICES PRIVATE LIMITED UNLESS SPECIFICALLY STATED OTHERWISE.
Limitation of liability; choice of law
USHA PRAKASH HEALTHCARE SERVICES PRIVATE LIMITED AND ITS AFFILIATES, ITS EMPLOYEES, OWNER, DIRECTORS, PARTNERS ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATING IN ANY WAY TO THE WEBSITE, SITE-RELATED SERVICES AND PRODUCTS, CONTENT OR INFORMATION CONTAINED WITHIN THE WEBSITE, AND/OR ANY THIRD PARTY WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE WEBSITE, SITE-RELATED SERVICES, AND/OR THIRD-PARTY WEBSITES IS TO STOP USING THE WEBSITE AND/OR THOSE SERVICES. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THESE TERMS AND CONDITIONS ARE GOVERNED BY INDIAN LAW WITHOUT REGARD TO ITS PRINCIPLES OF CONFLICTS OF LAW.
ARBITRATION
ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THIS NOTICE OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION OR VALIDITY THEREOF, INCLUDING THE DETERMINATION OF THE SCOPE OR APPLICABILITY OF THIS AGREEMENT TO ARBITRATE, OR TO YOUR USE OF THIS SITE OR THE SYSTEMS OR INFORMATION TO WHICHIT GIVES ACCESS, SHALL BE DETERMINED BY ARBITRATION IN DELHI, INDIA, BEFORE A SINGLE ARBITRATORS. THE ARBITRATION WHICH SHALL BE DECIDED BY USHA PRAKASH HEALTHCARE SERVICES PRIVATE LIMITED.
Any type of negligence in service regarding the product or any negligent act in services provided by product/service providers will not be borne by us with any means. If there is any quality of services provided by product/service providers that are not competent or not fulfilled the conditions of the users/you will itself bore by product/service providers, not by us.
If any grievances, objections, discrepancy, issues, disputes come under the affected party will firstly deal with by our grievance officer which we have appointed, he /she will address any concern or grievances that you may have regarding the processing of your personal information. if you have such grievances, please write to our grievance offiiicer at info.sugarclinic@gmail.com or these will be settled by a single arbitrator in Delhi decided by Usha prakash healthcare services private limited.
All the disputes will be settled by Delhi jurisdiction only.
You, and we may send this information to third party tools to improves our services and to personalize your experience
We may collect the information in the following ways:
- Information you may give us :name, phone number, email
- Information we automatically collect :
- Device & hardware information – We collect device-specific information such as device make and model, networkinformation , advertised ID(to uniquely identify your device), and email address if available.
- Location information – We automatically capture your public IP address and your geocoordinated for android apps, if the location permission is available, lat/long is automaticall;y collected
How we use the information we collect
We use this data and may send it to third-party tools for analytics so that we can personalize your app experience.
You can create your PHR free of cost. You can also create sub-accounts of your family members etc. within your account using your login and password. You will be responsible for maintaining the security of all accounts created by you. If you use any service/product then terms and conditions of that service/product provider will be applicable in no circumstances Kmednet Services PrivateLimited will be responsible for product and services provided by other providers. (including any type/kind of quality of services/products). If you're if not been updated by any service/product provider Kmednet ServicesPrivate Limited will not be responsible for that you may inform us regarding not updating your PHR by service provider. We do not recommend any service/product provider. You are advised to verify the service /product provider before availing any service /product and if you are not satisfied please do not use any service /product, Usha prakash healthcare services private limited by any means will not be liable for any service /product (including any type of quality matters, etc. provided by other services/product provider. entitled to assign all its rights and obligations hereunder, to a successor to all or any of its assets, whether by sale, merger, or otherwise, without any hindrance. KmednetServices Private Limited/Usha prakash healthcare services private limited can suspend/stop any of its services at any time. If you are maintaining your records (any type) on KmednetServices Private Limited (TheSugarclinic) do it at your own risk.
Privacy Policy
www.sugarclinic.in ("Website") is an Internet-based portal owned and operated by Usha prakash healthcare services private limited. Usha prakash healthcare services private limited is dedicated to protecting the privacy of the users of any of our products or services, including the patient health record(the "PHR") website.
Usha prakash healthcare services private limited will only use and disclose your personal information, including health information, in limited circumstances, which are described in this Policy.
Usha prakash healthcare services private limited may revise and update the Privacy Policy at any time, without notice to you. Your continued usage of this website or the PHR will mean you accept those changes. We encourage you to periodically reread this Privacy Policy, to see if there have been any changes to our policies that may affect you.
If you have a patient health record (PHR) with Usha prakash healthcare services private limited, you sign a Usha prakash healthcare services private limited User Agreement. The User Agreement describes how we use and disclose your health information in your PHR. You should read the User Agreement carefully before you put health information in your PHR. In general, health information in your PHR will be available only to you and your physician, and to others to whom you or your physician allow access. Without your or your physician's consent, we may disclose your health information when we are legally required to do so. We may also have access to it to provide the PHR service. We may de-identify your health information so that it does not identify you, and we may use and disclose de-identified health information without restriction. Besides, we may place advertisements for third-party products on our website for you to see, and we may use computerized processes to tailor advertisements to you.
When you use a service on the secure section of the PHR to interact directly with health care professionals, some information you provide may be documented in your medical record, and available for use to guide your healthcare. Information you place in your PHR becomes part of your physician's health record about you, and we do not control how your physician uses or discloses information in your health record. Usha prakash healthcare services private limited can not verify, modify, change, interpret, or otherwise alter any of the information entered into the PHR.
The PHR has security measures in place to help protect against the loss, misuse, or alteration of information within the system. All interactions with the PHR, including communications with your doctor(s) through the PHR, are encrypted and secure. These measures include encryption of data and using a secure messaging system when you transmit personal information or requests to your medical providers through the PHR.
Access to the PHR is password protected. We strongly recommend that you do not share your password with anyone and that you update your credentials regularly. Exercise the utmost personal security in how you handle your password. Usha prakash healthcare services private limited will never ask for your password in an unsolicited phone call or unsolicited email.
We log and audit the system used to ensure that users are using the system appropriately. If we have questions about your use of the system, we may contact you. We may also disclose your identity to others to assist in the investigation of suspected misuse of our systems, and otherwise to ensure the proper operation of our systems.
Usha prakash healthcare services private limited gathers information on basic PHR usages, such as numbers of visits, visitor sources, and visitor activity. This and any other data collected is anonymized and de-identified to remove any personally identifiable information. This data is collected to improvingthe PHR and the overall patient experience.
Except as disclosed in this policy or our User Agreement, we will not give away, sell, or otherwise disclose any information that personally identifies you. We may, however, obtain, use, and disclose personal information about you to establish your PHR. We may also disclose personal information about you if we are compelled to do so by law or by a valid legal process. We may disclose personal information if we have your express permission to do so, or the disclosure is to our service providers to assist us in providing our services, or for user verification purposes. We also use IP addresses to analyze trends, administer the site and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
we may use your personal information to send you information about our products and services and to market the products and services of others. However, we will not give your personal information to unaffiliated third parties to enable them to market directly to you.
We have the right to remove personal identifiers from your personal information, including health information, so that it cannot reasonably be used to identify you. In the User Agreement, you transfer and assign to us all right, title and interest in and to all such de-identified personal information, and you agree that we may use, disclose, market, license, and sell such de-identified personal information for any purpose without restriction, and that you have no interest in such de-identified personal information, or in the proceeds of any sale, license, or other commercialization thereof.
Portions of this site require a valid user name, e-mail address, code, or password (or a combination) to access and use services or materials on the site. You are solely responsible for (1) maintaining the strict confidentiality of any user name, e-mail address, code, or password (collectively, "UserIDs") assigned to you, (2) not allowing another person to use your UserIDs to access the site, (3) any damages or losses that may be incurred or suffered as a result of your failure to maintain the strict confidentiality of your User IDs, and (4) promptly informing Usha prakash healthcare services private limited in writing of any need to deactivate a User ID due to potential or actual security breaches. Usha prakash healthcare services private limited is not liable for any harm related to the theft of your IDs, your disclosure of your User IDs, or your authorization to allow another person or entity to access and use the site using your User IDs. You agree to immediately notify Kmednet Services PrivateLimited in writing of any unauthorized use of any of your User IDs.
Educational Information
We may provide health-related information through our site. The materials available through this site are for informational and educational purposes only and are not intended to constitute professional advice, diagnosis, or treatment. Information may be placed on this site by Usha prakash healthcare services private limited and by third parties beyond the control of Usha prakash healthcare services private limited. KmednetServices Private Limited is not responsible for the accuracy or completeness of information available from or through this site. You are not permitted to use this site to advise, diagnose, or otherwise treat users of this site. You assume full risk and responsibility for the use of information you obtain from or through this site, and you agree that Usha prakash healthcare services private limited, Inc. is not responsible or liable for any claim, loss, or liability arising from the use of the information. Usha prakash healthcare services private limited does not recommend or endorse any provider of health care or health-related products, items, or services, and the appearance of materials on this site relating to any such products, items, or services is not an endorsement or recommendation of them.
User Forums
We may offer forums for the exchange of information among our users. You agree to assume all responsibility for your use of such forums. In particular, you understand that we do not assure the accuracy, reliability, confidentiality, or security of information made available through the use of our forums. You should understand that any information you disclose through our user forums will be accessible to the public. You agree that any information you place in user forums will become the exclusive property of Kmednet ServicesPrivate Limited.
Emails
Your email address is never used for any purpose other than to communicate with you or on your behalf. Your email may also be used for forgotten passwords or user account information, and in the future, it may be used as a tool for messaging. Usha prakash healthcare services private limited never shares your email address with external companies. Additionally, users may revoke their email permission at any time to opt-out of receiving any future communications. Simply contact us at: info.sugarclinic@gmail.com, or by Indian mail at the address below:
Usha prakash healthcare services private limited-
3672 Mamman Street
Phari Dheeraj
Delhi:110006
Questions, complaints, and contacts
If you have any questions about this Privacy Statement, our policies and practices concerning the PHR, your rights under this statement, and your dealings with the Kmednet's PHR, send an email to info.sugarclinic@gmail.com, or by Indian. mail at the address given above.
Your Obligations
You agree that you will use other persons' information available on or through this site (whether or not protected health information) strictly by applicable laws and regulations.
Surveys, questionnaires, and polls
Usha prakash healthcare services private limited may ask you to participate in user surveys, questionnaires, or polls, to facilitate feedback and input from our users. When you respond to surveys, questionnaires, or polls related to our site, this information is collected only as anonymous, aggregated information and is used for statistical purposes.
Marketing Products and Services
We may place advertisements concerning our services and the products and services of third parties on the interface to our services so that you see them when you use the services. We may receive remuneration from the suppliers of these products and services for placing their advertisements. We may use computerized processes to tailor the advertisements to you or your use of the system. Unless you opt-out, we may also use your email address for email marketing and promotional materials you. However, except as described above, we will not disclose to any third party any information that identifies you to enable the third party to market products or services to you directly.
Internet cookies
Each time you visit one of the Sites, Usha prakash healthcare services private limited collects the limited information that your browser makes available whenever you visit any website. Additionally, Usha prakash healthcare services private limited may place internet"cookies" on the computer hard drives of visitors to this website. Information we obtain from cookies helps us to tailor our site to be more helpful and efficient for our visitors. The cookie consists of a unique identifier that does not contain information about you or your health history. We use two types of cookies, "session" cookies and "persistent" cookies.
A session cookie is temporary and expires after you end a session and close your web browser. We use session cookies to help customize your experience on our site and maintain your signed-on status as you navigate through the features.
Persistent cookies remain on your hard drive after you've exited from our site until you erase them or they expire. Persistent cookies will not contain any personal information about you.
Links to Other Materials
This site provides links to sites operated by third parties. Kmednet ServicesPrivate Limited, Inc. has no control over the content of such linked sites and is not responsible for it, or for the effect of your accessing a site through a link on our site. You should assume that any information that does not bear the theUsha prakash healthcare services private limited logo is operated by a third party, and you should read the site's privacy notice before using it.
Age Limitation
We have no intention of accepting any information from individuals under the age of 18. If you are not yet 18 years of age, please leave this site immediately. Parents are urged to monitor and supervise their children's online activity.